What our clients say about us
All ratings shown below are from people who have travelled with us. Good or bad, reviews are published on the site, provided they respect our editorial charter.
Italy
Published on 03/05/2024
The team were very receptive to input and helpful and overall the trip to Venice was very good. Guides were knowledgable and supportive. Would definitely consider using Original again. UK staff very helpful.
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Egypt
Published on 03/05/2024
We just want to thank Lucy for the extraordinary job she has done in organising our honeymoon. She understood what we wanted and made sure to cater the trip to that. Everything was spectacular. If I had to think of one highlight, it would be waking up with the Nile, like liquid silver, flowing past us in silence. The whole trip was beyond what we expected and the services offered by Original Travel are flawless. We have recommended the agency already to family and friends and will be travelling with you many times again.
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Egypt
Published on 01/05/2024
We were super impressed with the Steam Ship Sudan - such wonderful rooms, details, staff - just amazing. The help you organised at the airports was wonderful - great people and they made the whole thing so much less stressful. Honestly, this holiday was everything I had hoped for and my parents had an absolute ball. We loved it. Thank you again.
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India
Published on 24/04/2024
Our trip to India was epic. Original Travel did it again, a fantastic, well planned trip with all the things we like. Can't say enough good things about the app. We also love the Concierge service. It was such personal service. He was there for us throughout our trip, contacting us every few days as we moved from city to city. We knew he was a text away with an immediate answer to our questions. We love Original Travel and are hooked on the personalized service and effortless travel to remote areas of the world. It was truly epic, we can't explain our trip to friends because it was out of this world wonderful. I know our neighbours are heading to Japan with you next month and I believe a few of our friends will be contacting you too. We rave about OT. Thank you so much!
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Japan
Published on 24/04/2024
We LOVED IT! Thank you! The hotels we stayed in were amazing, as were the activities and restaurants recommended and booked by the Concierge.
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Egypt
Published on 24/04/2024
From start to finish, all of our interactions with the staff at Original Travel were absolutely first class. They were so invested in us and that helped ensure that we had the trip of a lifetime! This trip exceeded all of our expectations and dreams, which were very high. It was amazing knowing that we could reach out to Original Travel at any time and that someone would be there to help us, no matter where we were or what our concerns were. It was definitely a VIP experience from beginning to end! All I can say is that we are now loyal OT clients for LIFE! Please keep up the good work and do not change how you do things! There is a lot in this life that money can buy, but you cannot put a price on good people and customer service, which OT has in abundance.
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Uzbekistan
Published on 24/04/2024
Frances listened to all our requests and was very knowledgable on Uzbekistan. The trip far exceeded our expectations. The country itself is far more beautiful, clean and safe than we anticipated and the guides were absolutely fantastic in really bringing its rich history to life! Umid the Concierge was very helpful, answered WhatsApp straight away, helped us to book dinner reservations and to change things around quickly when we had to modify timings. We got to meet him in Samarkand as he brought a birthday present for one of us who celebrated a birthday during the trip! This was a very nice surprise and much appreciated. This was my second trip with Original Travel and we will definitely come back for more!
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Mauritius
Published on 18/04/2024
We were wonderfully looked after from start to finish. Thank you so much.
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Italy
Published on 18/04/2024
Rome with the children was such a wonderful experience and so reassuring to have the organisation and back up of Original Travel to support it. The Concierge was excellent, always available and ready to help.
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Malta
Published on 18/04/2024
The usual amazing experience we have come to expect from Original Travel! Our guides throughout the trip were absolutely excellent and such nice people. Also, your meet and greet representative at Gatwick gave us absolutely outstanding service. There were so many highlights, but our private tour of the Casa Roca Piccola in Valletta was definitely at the top.
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